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University launches employee experience survey

On October 10, the University of Toronto will be launching Speaking UP -- its first-ever employee experience survey for faculty, staff and librarians.  

Speaking UP will run for a month, until November 10, and will give employees a chance to tell the University about their work experience. The survey covers questions concerning respect and recognition, resources, work-life balance, career development, leadership and communication.

“We’re looking for a frank and honest assessment of what people think about working at U of T,” said Angela Hildyard, Vice-President (Human Resources and Equity). “The questions have been carefully developed with input from employees across all three campuses to ensure that we receive a comprehensive view of the University as an employer.”

On October 10, eligible employees with a valid U of T email address on HRIS (the University’s Human Resources Information System) will receive an invitation from Mercer Delta to participate in the survey, sent from

The subject of the email invitation to take the survey will read “U of T Faculty and Staff Experience Survey”. Employees are asked to be alert to its arrival, and to open, read and save the email, as it contains the unique web-link needed to access and complete the survey.

Mercer Delta is the independent consultant working with the University to ensure anonymity and confidentiality in processing the data. Matrix Research, a Canadian-based data collection and processing firm partnering with Mercer Delta, is hosting the web-based survey for the University and will be processing data submitted through the web and paper-based surveys.

Those employees without a valid U of T email address on HRIS will receive a paper survey package through campus mail on or around October 10.

“Whatever the results of this survey – whether they are positive or negative – the University’s senior administration is committed to sharing the results and to taking action where action is needed,” said Hildyard.

For more information on the survey, please check the Speaking UP website at

© University of Toronto Scarborough